We are looking for a Retro Fitness Club Manager to drive club sales, growth, and the customer experience. Club sales include: memberships and training services, smoothie bar, cooler drinks, pro shop, and supplement items. You will be responsible for driving sales through all departments while meeting company goals. In addition, you will oversee your team that will assist in meeting the company goals.
⦁ Leadership, Sales, and Customer Service experience
⦁ Experience in Managing, Training, and Motivating employees
⦁ Sound Decision Making and Organizational skills
⦁ Computer, Microsoft Office, and Operating Systems proficiency
⦁ Working environment can range from inside Retro Fitness Outlet to outside in the field prospecting in the local Jacksonville community. 45 - 50 hour work week, with the ability to work Monday - Sunday, if necessary.
This position is supervised by the positions below and in order of:
⦁ Retro Fitness Operations Manager/Owners
This position supervises the positions below (8 to 10 total employees):
⦁ Front Desk Staff
⦁ Kids Club - Child Sitting
Retro Fitness Mission Statement
Retro Fitness is a training facility built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative service and customer experience for each member to realize their true fitness potential.
Responsibilities of a Club Manager
⦁ Overall well-being of the club location
⦁ Driving club revenue
⦁ Managing club budget
⦁ Exemplify and maintain a high-level of professionalism and customer service
⦁ Hire/terminate, train, motivate, direct, and evaluate all front-end employees to meet expectations
⦁ Handling and resolving member and employee issues in a professional and timely manner
⦁ Manage club schedule to ensure proper opening, closing, and shift coverage
⦁ Manage inventory: Ordering, entering, tracking, reconciling, etc…
⦁ Serve as liaison between members, staff, and Operations Manager/Owners
⦁ Ensure that the club meets all standards for cleanliness, maintenance, safety, and security
⦁ Maintain the reviewing queue and all upgrades/downgrades and membership re-writes
⦁ Work with Head Coach and Director of Training to ensure continuity and club growt
⦁ Sales Commission & Bonus Structure
Retro Fitness of Jacksonville was established in 2015 by current owner - and ex-NFL Quarterback - David Garrard, as part of the franchise founded in 2004 by entrepreneur Eric Casaburi. Retro Fitness has since evolved from a regional Northeast gym concept into a national fitness system with more than 140 gyms open in 16 states. Retro Fitness is expanding its footprint with more than 100 gyms in its development pipeline and plans to open 200 gyms in the next two years in new, major markets, such as Florida, Illinois, California, Maryland, New York, Virginia, and Washington, D.C. Each Retro Fitness location is equipped with a full-service fitness center, including equipment supplied by leading manufacturers, and training provided by Retro Results and the New Exercise Order. The burgeoning franchise has placed in the top 300 of Entrepreneur’s magazine’s prestigious Franchise 500 list for five consecutive years.
Retro Mission Statement
Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
Retro Fitness is constantly on the lookout for qualified professionals who are looking for growth opportunities in the exciting industry of Fitness. Don’t have any fitness experience? GREAT! We are actively recruiting individuals based on their ability to learn and follow our proven model. If you have managerial experience in an industry that focuses on outstanding customer service, you may be perfect for Retro Fitness. We take talented people seriously. This is not 'just a gym' - this could be your next career.
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