Benefits:

Bonus based on performance
Company parties
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources

The Front Desk Associate also known as the Membership Experience Associate (MEA) is the face of the Retro Fitness outlet. The opener is a critical position as being reliable and early to open the club is a must. The MEA is the person a member or guest sees when he or she first walks into the facility. It is important that this person be team-oriented with great communication skills. The MEA employee wears many hats while also ensuring a positive member experience. Customer service, cleanliness, and sales are a must for the club to continue to be successful.

Compensation and Perks:

$15.25 per hour.
With the adjacent wellness center, Edge Well: Free use of recovery modalities, Free orthopedic evaluation and treatment (first time), Discounted follow-up treatments
Attractive commission and bonus structure.
Complimentary Ultimate Membership to this location.
30% off Retro Blends Smoothies, cooler drinks, protein bars, apparel, and other Pro Shop items.
15% off Spartan Meals.
15% off Personal Training packages.
NASM discounts.
Flexible schedule.
Positive company culture.

Requirements:

⦁ Punctual, responsible, reliable, and pays attention to detail.
⦁ This is a part-time, hourly position.
⦁ A positive, upbeat attitude and personality.
⦁ Effective ability to communicate with members, guests, coworkers, and managers.
⦁ The ability to multi-task.
⦁ Customer service oriented.
⦁ Prior sales experience in a retail or health club setting is preferred.
⦁ Handling cash and other transactions at the Point of Sale.
⦁ Willingness to learn and work in a goal-oriented and structured environment.

Environment:

⦁ Working environment is inside Retro Fitness of Fort Lee, NJ.

Direct Reports:

This position is supervised by the positions below and in order of:

General Manager
Assistant Manager

Responsibilities of the Membership Experience Associate (MEA):

⦁ Greeting and checking in members and guests as they enter the club.
⦁ Effectively resolving member/guest issues.
⦁ Membership tours/sales and retention.
⦁ Following up with prospects.
⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
⦁ Ensuring a safe and clean environment for all members and staff. Cleaning is a must for this position.
⦁ Applicable downtime tasks provided by Management may include upkeep & walk-throughs of the facility.
⦁ Opening and closing the facility if scheduled.
⦁ Following company policies and procedures.

Retro Fitness Mission Statement:

Retro Fitness is a Health Club built on the respect and dedication of each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.

Compensation: $15.25 per hour

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey!

Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com.

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